Cancellation is absolutely free of charge with no-questions-asked up to 14 days before the start of your booking. From 14 to 7 days before your booking, you will be charged 50% of your total lesson price. Within 7 days of your booking, you're not entitled to any refund.
However, any cancellations refunds are at the discretion of your provider. Therefore if your provider chooses to refund more than stated above, we will pass this refund on to you.
If you book a ski lesson or activity but are unable to participate due to COVID-19 you are guaranteed a full refund sent to your original payment method.*
*If new government restrictions prohibit your activity, your ability to travel to the activity, or if your provider cancels your activity for reasons related to COVID-19.